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2018-05-30 06:12 PM
We had the NBN out in our area for most of the day, and when it came back on the yestv mini box wouldn't load any of the free to air channels, so I turned the mini off through settings, and when it loaded again, the same thing was happening, so I did a channel scan, got the channels back. However, now when we try to watch it, it tells us "Multiroom channel playback not available" what does that mean? Am I going to need to do a soft reboot of the mini? Help, please!
2018-05-30 05:03 AM
Hi @cg0308 - thanks for reaching out. Not great to hear you're unable to view free to air channels on your Fetch Mini. In this instance, we'd recommend reporting this as a fault with our TV & Content team directly here → https://offer.optus.com.au/faultreport/individual/.
Once that's been done, a member of that team will be in touch to help get this resolved.
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