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2018-06-16 11:07 AM
I can't get the live chat working so I'm asking here. I'm a mobile broadband customer, and the Optus Sports package is included in my plan. I have watched the EPL services previously without my usage being affected but the world cup is causing my usagfe to go up. Why is this?
I can't find a definitive answer.
2018-06-16 11:21 AM
This link to a previous thread may help:
I’m a Yes Crowd Champion (not an Optus employee). I share my knowledge on Yes Crowd on a voluntary basis. If I answered your question, please mark it as a Accepted Solution. If I helped you out, hit that Kudos button
2018-06-16 11:31 AM
Where are you monitoring your usage? The phone? The optus App? My Account? Data usage breakdown?
2018-06-16 03:11 PM
I'm monitoring via the website, plus I have warning emails about approaching my monthly quota. Very annoying to only be able to watch the rest of the cup via the app.