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New Contributor
New Contributor

Will my Fetch work if connected to a different internet provider?

Will my fetch channels work if connected to a different internet provider? Want to take my fetch with me to my mums house while I house sit but unsure if the channels will work

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Trusted Contributor
Trusted Contributor

Re: Will my Fetch work if connected to a different internet provider?

@Beccat  I am not a Fetch user but as I understand it Optus Fetch is linked to your Optus Account so I would say no.

I don't know what type of Internet connection you currently have but if you have a 4G Wireless Broadband Connection and the Optus 4G coverage was good at your mums you could take the modem and do it that way, as I understand it there is no restrictions on moving the 4G modem unlike the 5G which must remain at the address where the account is registered.

I am an Optus user.
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Honoured Contributor
Honoured Contributor

Re: Will my Fetch work if connected to a different internet provider?

They should work. Optus will deactivate your Fetch box if you ever leave Optus (you need to send it back to them) but you should be able to use any internet connection as long as you are an Optus broadband customer (somewhere).