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Halligan47
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WiFi password suddenly changed

Suddenly no one is able to connect to WiFi because it is asking for the password when I enter the correct password it says it’s wrong. Any ideas what to do please??

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Ray_YC
Online Community Manager
Online Community Manager

Re: WiFi password suddenly changed

Hi there Halligan47,


Please see our help and support page: Modem/Wifi Username & Password Help: Fixed Broadband


Let us know how you go

------------------------------------------------------------------------------------------------------------------ I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

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smicker47
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Re: WiFi password suddenly changed

when i enter my wifi password into my smart tv it says its wrong try again

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Ray_YC
Online Community Manager
Online Community Manager

Re: WiFi password suddenly changed

Hi smicker47,


Are you entering it case sensitive, no spaces, etc.?

------------------------------------------------------------------------------------------------------------------ I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

Did we answer your question? Please mark it as a Accepted Solution and be generous with that Kudos button Smiley Happy
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