As global digitalisation increases, more and more enterprises worldwide are turning to emerging tech... Read the full story
2018-10-01 11:54 PM
I just got a letter from optus saying they were deactivating my Fetch because I hadn't used it. When I went to an all in one package internet/phone, they sent me this fetch box thing. I have Optus CableTV, and instructions I read said I could only use one or the other. So never bothered thinking Fetch. What is it? Is it TV on demand? Then why do I need the box? If it is some special hardware, what does it do.
Most importantly, I have googled all over the place, and can find no evidence of what is in the FetchTV starter pack.
I know Optus always made it hard to find stuff out (badly designed website, multiple passwords and you never know when to use each one - and now there's this YesCrowd thing WTF), but how hard would it be to list what is in the starter pack?
2018-10-01 08:29 AM - edited 2018-10-01 08:29 AM
Hey @Robertcz - Yes TV by Fetch is a high-definition, digital set-top box recorder powered by Fetch TV that you can choose to rent as part of your monthly Optus plan. Oftentimes, this is included at no extra cost with our broadband plans. It also requires a constant internet connection as it's a digital/internet television service (as opposed to cable).
The starter pack you're referring to could be an older channel pack that was available for Fetch, or it could just mean what comes in the package when it's delivered.
For more info, please check out our website here → https://www.optus.com.au/for-you/entertainment/tv-movies-music/fetch-tv.
I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.
Did we answer your question? Please mark it as a Accepted Solution and be generous with that Kudos button