Hi, has anyone had the same issue? I can control sound via fetch remote for everything except hd commercial channels. Would love to know if anyone has a fix, or come across the same issue, desperate to sort out to reduce number of remotes sitting on my coffee table.
Troubleshooting is very limited for this problem. We'll need our TV & Content team to check it out, send through your details here → Report a problem with TV or Content
Sorry it's been a little while, @Johno75. I'll need you to quickly fill-out a fault report here. Once this has been done, a representative from our TV & Content team will reach out to help you further troubleshoot this issue.