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2018-06-16 12:16 AM
I watched the opening ceremony and first game on catch up flawlessly. Then I ATTEMPTED to watch the Uruguay game live and the stream pooped itself. This was on Xbox. So decided to get the laptop out, 2 seconds in, poops itself. Same with mobile app.
checked internet speeds which were fine. Is this going to be resolved by tomorrow? Will be calling for a refund if I can not watch a stream successfully tomorrow.
2018-06-16 12:19 AM
Good luck with a refund or compensation request, Optus don't do compo!
2018-06-16 12:21 AM
I’ll go to their nearest office and demand it. It’s daylight robbery what they are doing.