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Welcome to the new look Community! We're still upgrading and making some changes to the platform over the coming weeks! Stay tuned.
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New Contributor Jjones92
New Contributor

Very disappointed

I watched the opening ceremony and first game on catch up flawlessly. Then I ATTEMPTED to watch the Uruguay game live and the stream pooped itself. This was on Xbox. So decided to get the laptop out, 2 seconds in, poops itself. Same with mobile app.

checked internet speeds which were fine. Is this going to be resolved by tomorrow? Will be calling for a refund if I can not watch a stream successfully tomorrow.

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Occasional Contributor LV69
Occasional Contributor

Re: Very disappointed

Good luck with a refund or compensation request, Optus don't do compo!

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New Contributor Jjones92
New Contributor

Re: Very disappointed

I’ll go to their nearest office and demand it. It’s daylight robbery what they are doing.

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