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Mobile Outage Northern NSW has now been resolved 2PM AEDT
New Contributor abbyd
New Contributor

Using a universal remote with fetchTV

I have a children's universal tv remote I wanted to use with my new fetch TV service, since you can't buy one direct from fetch. It asks for the manufacturer but I can't seem to find it?

 

Any help would be greatly appreciated. 

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Moderator Alistar
Moderator

Re: Using a universal remote with fetchTV

Hey abbyd,

 

We can help you out with ordering a new Fetch TV remote Smiley Happy Please send us through some info when you get a chance via our online form & we'll be in touch.

Alistar.

 

 
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New Contributor Aminm
New Contributor

Re: Using a universal remote with fetchTV

Hi there,

 

The online form link no longer works.

 

I need to order a new remote for our fetch tv - can you assist please?

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Online Community Manager
Online Community Manager

Re: Using a universal remote with fetchTV

Hey @Aminm,

 

You'll just need to reach out to us on Live Chat Optus.com.au/livechat.

 

We'll need you to provide us with the service number or username that your Fetch service is attached to.

 

A remote replacement will cost you $15.00. This amount will be charged to your next invoice.

 

The remote should be shipped within 3-5 working days of placing your order.


All the best!

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New Contributor Aminm
New Contributor

Re: Using a universal remote with fetchTV

Thanks mate - Just FYI went on live chat but fetch team are not available on live chat.

 

But i will call them - cheers

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