I have completed a full channel scan numerous times and can only receive channel 31 for free to air channels. I have the Tv antenna attached to the STB (in) and the Optus black cable (out) connected to the wall antenna plug. Is this correct and why can't I receive 7,9, 10 etc??
To receive FTA channels via the FetchTV box you'd need to plug your aerial coax from the aerial port in the wall, into the aerial port in the STB and then run a HDMI cable from the STB to the TV.
Hope this helps 🙂
Hey @Archangelex, this may be caused by the signal strength of your aerial not being strong enough for the box. Are you able to pick up more channels if you plug the aerial into the TV directly?
Ah, if the same issue occurs on your TV, then this would indicate a weak signal with your aerial. You'll need to hire a private technician to review the line and possible upgrade it.