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Unable to change channels

barlaysuga

My Optus Yes TV is stuck on SBS channel. Have restarted and it all loads and then just goes to this channel. The remote does nothing. Initialy thought it was the remote so bought a new fetch TV remote and still nothing.

Re: Unable to change channels

barlaysuga

OK basically i rang support and are sending a new box as she said the sensor has gone

Re: Unable to change channels

Alex_H

Hey there @barlaysuga - Oh no! Hopefully the new STB will get this resolved for you Smiley Happy Keep us updated. 

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