Hi All, turning on my new Samsung TV using its remote causes the Fetch Top Box to display a message saying it is entering standby mode. About 3 seconds later, the Fetch Top Box enters standby mode and the blue power light turns to red. The TV detects the Fetch Top Box is powered off and gives an option to turn it on. When powered back on, it operates normally.
It's an irritating sequence to go through every time I turn the TV on. Does anyone know of a fix?
Yep, happens to me to and I have a Samsung TV to. It doesn't happen EVERY time though, I'd say in the vicinity of hidden% of the time. My TV doesn't give me the option to turn the Fetch on though because I switched that feature off.
I haven't found a fix sorry but you're definitely not alone
I suggest reaching out to Fetch, they've changed how customers can contact them on their website and one customer reported here recently that sending them a message on their Facebook page was the way to go. Sounds familiar. 🤔
The only thing I can think of is that Samsung remotes are now marketed as "one remote" meaning universal. So it could be the remote turning the TV on and the Fetch box to standby but then I would expect the opposite to happen when I turn the TV off and it doesn't
I think you might be on to something @SamSam. When I cover the Fetch box with cloth, and turn the tv on using the remote, the Fetch box doesn't go into stand by mode. I'm not sure if its a Fetch or Samsung issue. Getting a solution will be difficult too.
You're up a bit too early for your namesake 🐵
Just a note that you shouldn't be using your TV remote to turn on your TV anymore with the Fetch unit. This is all done using the Fetch remote. As well as volume and channel changes. You really only get the TV remote out of the drawer when you want to do some fiddly option in its menus.
Out of interest do you have the Fetch 3 or 4 remote? (the 4 has a dedicated Netflix button)
Bludger is my fantasy name - and my life long dream 🙂
There are a couple of apps on the tv and a blu-ray player that the Fetch remote can't access. The Samsung universal remote can control everything except for the issue mentioned above. Also turning Fetch off using the Fetch remote doesn't turn the tv off.
I'll try to reconfigure the remotes and let you know if I have any successful.
Btw, I have v3 remote.