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Yes Crowd will close and be redirected to Help & Support on the 1st November 2021. Thank you to every member who has made this community such a helpful and supportive place for customers and staff to interact to help serve along with improve our products and services. You will be missed.

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Sleep Mode.

Streaming 7+ olympics and the fetch box goes into sleep mode after a certain time. Is there a way to disable sleep mode. 

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Re: Sleep Mode.

Oh no! @MufSam123, that's certainly not how we want you to be watching the Olympics. After a while should the service remain inactive it will go into sleep mode to reserve energy. 

You can manage Sleep Mode however should the feature be turned off - all streaming will continue till manually turned off. To do so just head to into Menu > Manage > Settings > Network > Bandwidth, then Hardware Health and Disable Sleep Mode.

Give that a shot and see how you go

----------------------------------------------------------------------------------------------------------------- I’m part of the Yes Crowd team, employed by Optus to help run our online community.

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