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Yes Crowd will close and be redirected to Help & Support on the 1st November 2021. Thank you to every member who has made this community such a helpful and supportive place for customers and staff to interact to help serve along with improve our products and services. You will be missed.

MufSam123
New Contributor
New Contributor

Sleep Mode.

Streaming 7+ olympics and the fetch box goes into sleep mode after a certain time. Is there a way to disable sleep mode. 

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Tuong_YC
Moderator
Moderator

Re: Sleep Mode.

Oh no! @MufSam123, that's certainly not how we want you to be watching the Olympics. After a while should the service remain inactive it will go into sleep mode to reserve energy. 


You can manage Sleep Mode however should the feature be turned off - all streaming will continue till manually turned off. To do so just head to into Menu > Manage > Settings > Network > Bandwidth, then Hardware Health and Disable Sleep Mode.


Give that a shot and see how you go



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