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Yes Crowd will close and be redirected to Help & Support on the 1st November 2021. Thank you to every member who has made this community such a helpful and supportive place for customers and staff to interact to help serve along with improve our products and services. You will be missed.

Somewhatconcern
Occasional Contributor
Occasional Contributor

Re: Return satchels for Optus TV / Foxtel equipment

I was also billed for the next month, but was automatically given a credit, which was documented on a paper bill that was sent out.

 

On the subject of my returned satchels, Australia Post tracking shows that they have not been collected from the destination at Chullora, despite having arrived there on the 10th of August.

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MadMick
Occasional Contributor
Occasional Contributor

Re: Return satchels for Optus TV / Foxtel equipment

Hi Peter,

 

Thanks for your help. All resolved with a short phone call and a confirming SMS follow-up.

 

MadMick