Today when I switched off the Fetch box I had a red and a blue light on the box, I have not seen that before, what does it mean?
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That would mean something is recording. Have you checked your recordings to see if anything was being recorded at that time?
Going from left to right, RED, BLUE, BLUE means something is recording, your internet is connected, and you have power to the Fetch Box.
Hey @bolton55, sorry to hear you are unable to connect to Fetch. My advice would be to run through the troubleshooting guide and then escalate to Tech Support if the issues persist. They are available 24/7 on 131344 or via Live Chat.