Searching...
Reply
Accepted Solution

Red AND blue light when I switch off

Lysdexic

Today when I switched off the Fetch box I had a red and a blue light on the box, I have not seen that before, what does it mean?

Re: Red AND blue light when I switch off

Yeldarb

Did you turn the Internet off before the fetch box as that may explain the lights?

Re: Red AND blue light when I switch off

Lysdexic

No, my Optus NBN is permanently connected but thank you for the suggestion. I did wonder if something was still being recorded?

Re: Red AND blue light when I switch off

Toomey

That would mean something is recording. Have you checked your recordings to see if anything was being recorded at that time?


__________________________________________________________________________
I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

Did we answer your question? Please mark it as a Accepted Solution and be generous with that Kudos button Smiley Happy
Solution

Re: Red AND blue light when I switch off

Anarkii

Going from left to right, RED, BLUE, BLUE means something is recording, your internet is connected, and you have power to the Fetch Box. 

Re: Red AND blue light when I switch off

bolton55

Both red and blue lights are on and cannot connect to fetch. Why not and what is the problem ?

Re: Red AND blue light when I switch off

Toomey

Hey @bolton55, sorry to hear you are unable to connect to Fetch. My advice would be to run through the troubleshooting guide and then escalate to Tech Support if the issues persist. They are available 24/7 on 131344 or via Live Chat.


__________________________________________________________________________
I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

Did we answer your question? Please mark it as a Accepted Solution and be generous with that Kudos button Smiley Happy
Post a Reply
Top Contributors
50 Kudos
34 Kudos
25 Kudos
14 Kudos
8 Kudos