cancel
Showing results for 
Search instead for 
Did you mean: 
Ask a Question
COVID-19 impact to Yes Crowd & Contact Centres info here
Highlighted
New Contributor
New Contributor

Pixelation of channels on Fetch

Very frustrated with pixellation on SBS and Channel 7 through the Fetch box. Watching the TV stand alone - all channels give fantastic pictures. Have tried changing all the cables and connections. Have tried rescanning the channels. Am now out of ideas and in need of help!!

Tags (1)
0 Kudos
Reply
2 Replies
Highlighted
New Contributor
New Contributor

Re: Pixelation of channels on Fetch

I'm having exactly the same problem. Like you, I have checked cables, I already have a booster on my antenna, pictures are perfect on all my TV's. As soon as I plug in the antenna cord to the Fetch, channels won't scan in or are pixelated. I have rung Fetch support, and they got me to do the usual hard reset, rescans, but no difference. Then they tell me this is an ongoing problem and rest assured they will fix it soon. From everything I've read online, this has been going on for months with no solution in sight. C'mon Optus, get your act together, this is atrocious. 

0 Kudos
Reply
Highlighted
Trusted Contributor
Trusted Contributor

Re: Pixelation of channels on Fetch

I don't think they can change it since the poor performance is coming from tv decoding hardware.

0 Kudos
Reply
Top Contributors