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COVID-19 impact to Yes Crowd & Contact Centres info here
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New Contributor
New Contributor

Parental Pin Code for Fetch

I don't have the Parental Pin Code for my Fetch Box, please help

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Trusted Contributor
Trusted Contributor

Re: Parental Pin Code for Fetch

@shane_birthisel  You have to create a Parental Pin. The default pin is 0000.

  And if that doesn't do the trick, Reset your Fetch Parental Control PIN

 

I am not an Optus employee. If a reply helps please give a Kudos and when an issue is solved please mark as solved.
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Moderator
Moderator

Re: Parental Pin Code for Fetch

Hi Shane_birthisel


As mentioned by @Tigers1719, the default will be 0000.


If you're still having troubles with this, our Customer Care team can reset the PIN for you.


Please note that we’re unable to look into account details on Yes Crowd. We recommend messaging us via the My Optus App. The team is available 24/7.


If for some reason you’re unable to, if you have a social media account, please then send a PM to Optus on Facebook or a DM on Twitter with the details for further assistance mentioning you’re unable to use the My Optus app.

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