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New Contributor Owood
New Contributor

Optus

In June I began the process of looking to cancel my subscription from Optus sport as I wasn't using it and couldn't justify paying the $14.99 as a university student. I had interactions that would suggest that my subscription had been stopped but when I looked at my most recent bank statement it is obvious that is has not. This is very frustrating and I want a refund for the months in which I thought my account had been cancelled.

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Online Community Manager
Online Community Manager

Re: Optus

@Owood

 
Get in touch with the Optus Sport team over the Optus Sport Facebook or Twitter page. You'll receive a response from the team within an hour. 

 
If you've kept a record of any of the interactions you've had with us, best to send through a screenshot. Otherwise, they'll run through the notes and confirm that you did request to cancel your monthly subscription.

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