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Clarkie
Contributor
Contributor

Optus Sport on Demand Freezing

Optus on demand football games continually freeze / stutter and are basically not up to TV / Foxtel / Netflex quality.   Its pretty poor and sad for Optus that they can't provide a quality service given how much they paid for the rights.  As it is, they are better versions of the games / highlights available for free from football streaming sites, so not sure why anyone would pay for this.

 

Is anyone else having the same problem and/or have a way to fix this?

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Kartika
Moderator
Moderator

Re: Optus Sport on Demand Freezing

Hey @Clarkie, thanks for reaching out to us as we can understand your concern with this. Is this on your Yes TV by Fetch box? Have you checked and done the firmware upgrade on the box? If there is no upgrade available yet then wait for one to be released by the end of the month and this should fix the issue.


Kartika__________________________________________________________________________
I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

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Morri83
Occasional Contributor
Occasional Contributor

Re: Optus Sport on Demand Freezing

I have the same issue. Can you make the new software available for download?

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Dan_C
Retired Employee
Retired Employee

Re: Optus Sport on Demand Freezing

@Morri83,

 

We've replied back to your comment on thread → https://yescrowd.optus.com.au/t5/TV-Entertainment/EPL-On-Demand-Freezing-every-6-seconds/m-p/335177#.... Feel free to continue chatting with us there.

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