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New Contributor chezandfriends
New Contributor

Re: Optus Sport now available on Android TV

Very happy about this. Have been asking for a long time. Thanks Optus!

New Contributor snowcoveredjc
New Contributor

Re: Optus Sport now available on Android TV

Hello I have an nvidia shield and it doesn't seem to work - getting error 'this video cannot be played'. Happens with every attempt on different videos. I contacted the support through Facebook and after some troubleshooting steps which I followed to no avail I was told that the shield is not a supported device.

However, I am seeing people have successfully got the app running on their Shield so I'm wondering what the go is. The device is up-to-date with nougat and there is nowhere clear where it says the shield is not supported - which is a shame for those of us who purchased a shield on the basis it would work.

Can you please clarify?

Thanks
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New Contributor k2dak
New Contributor

Re: Optus Sport now available on Android TV

What model / year is your Shield?

I have a 2015 and a 2017 Shield and Optus Sports works on both.

Have you tried to clear data / clear cache / reinstall?

Does the Kodi add-on work for you (not saying you should use it, but just as a test)?

https://www.matthuisman.nz/2019/03/optus-sport-kodi-add-on.html

You might have more luck troubleshooting / getting advice over on the Shield and Optus Sports threads on Whirlpool:

https://forums.whirlpool.net.au/thread/91qrp769?p=341

https://forums.whirlpool.net.au/thread/941ry1m3?p=233

 

New Contributor snowcoveredjc
New Contributor

Re: Optus Sport now available on Android TV

Thanks k2dak for the suggestions. I have 2017 version. I'll give those a go and see where I land!
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Occasional Contributor Buster1964
Occasional Contributor

Re: Optus Sport now available on Android TV

It would have made sense to start with an optus sport app first. Who gives a toss about Kayo ? It’s garbage
It’s 2020 and floptus is still providing EPL fans with a pathetic viewing experience. Buffering, blurred picture etc etc. Its really painful.
How can it be so bad in this day & age?
As for contacting support ? Seriously? Even if you are lucky enough to get through you will be a nervous wreck by the time you’ve been transferred 10 times between useless call centres and wasted 4 hours getting idiots that don’t even know what the EPL is.
Just provide a decent App for ALL TVs and give the fans what they are paying for. Better still give it back to Foxtel. They did it better 15 years ago!!
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