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New Contributor PooneyL4
New Contributor

Optus Sport no registered devices found

I am try to remove devices from my Optus Sport account, however, whenever I try to remove a device it say there are no devices registered even when I have the Optus Sport app open on my phone and watching a match.

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Moderator Aman_B
Moderator

Re: Optus Sport no registered devices found

Hi @  PooneyL4 - Sorry for the inconvenience caused. Just to confirm you are trying to remove your only registered device and you are doing this on a PC? 


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New Contributor PooneyL4
New Contributor

Re: Optus Sport no registered devices found

Yes I am doing it on a PC. I know there is no way to see devices on the app.

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New Contributor PooneyL4
New Contributor

Re: Optus Sport no registered devices found

There is more than 1 device that has been logged in so I am trying to remove those

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Moderator Aman_B
Moderator

Re: Optus Sport no registered devices found

No worries. Could you please confirm  in a PM your full name, Optus number, date of birth and Optus  sport login email so that we can check the devices registered. Please PM us the details Here.


__________________________________________________________________________
I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

Did we answer your question? Please mark it as a Accepted Solution and be generous with that Kudos button Smiley Happy
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New Contributor PooneyL4
New Contributor

Re: Optus Sport no registered devices found

PM sent

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Moderator Aman_B
Moderator

Re: Optus Sport no registered devices found

Thanks @ PooneyL4. Will reply  there. 


__________________________________________________________________________
I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

Did we answer your question? Please mark it as a Accepted Solution and be generous with that Kudos button Smiley Happy
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Occasional Contributor KDB17
Occasional Contributor

Re: Optus Sport no registered devices found

I am currently experiencing this same issue. Is there a way for this to be ressolved?

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