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mitch0
New Contributor
New Contributor

Optus Sport no login

Optus Sport does not recognise my user name/password. Subscription has taken from my account.

I do not use f/book or twitter, how can I get an answer to this problem.

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Ray_YC
Online Community Manager
Online Community Manager

Re: Optus Sport no login

Hey mitch0,


Please Chat with us to get this issue looked into. 

----------------------------------------------------------------------------------------------------------------- I am now no longer part of Yes Crowd or Optus. Thank you to all those who have contributed to the forum during my time, especially the regulars! Cheers!
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mitch0
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New Contributor

Re: Optus Sport no login

Hi,

thanks for the reply.

However, I cannot get the "chat with us" page to respond to any of the sub headings.

I have tried Chrome & microsoft Edge.

Do you have any other suggestions.

Mitch0

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Ray_YC
Online Community Manager
Online Community Manager

Re: Optus Sport no login

This does happen occasionally for some customers depending on what software they have, pop up blockers, etc. I've tested on Chrome and connected to a Chat agent.


Others have reported success using Incognito mode. You can also send a Message via the Help option using the My Optus App.

----------------------------------------------------------------------------------------------------------------- I am now no longer part of Yes Crowd or Optus. Thank you to all those who have contributed to the forum during my time, especially the regulars! Cheers!
mitch0
New Contributor
New Contributor

Re: Optus Sport no login

I succeeded with android tablet

Thank you.