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Optus Sport no login

mitch0

Optus Sport does not recognise my user name/password. Subscription has taken from my account.

I do not use f/book or twitter, how can I get an answer to this problem.

Re: Optus Sport no login

Ray_YC

Hey mitch0,


Please Chat with us to get this issue looked into. 


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I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

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Re: Optus Sport no login

mitch0

Hi,

thanks for the reply.

However, I cannot get the "chat with us" page to respond to any of the sub headings.

I have tried Chrome & microsoft Edge.

Do you have any other suggestions.

Mitch0

Re: Optus Sport no login

Ray_YC

This does happen occasionally for some customers depending on what software they have, pop up blockers, etc. I've tested on Chrome and connected to a Chat agent.


Others have reported success using Incognito mode. You can also send a Message via the Help option using the My Optus App.


__________________________________________________________________________
I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

Did we answer your question? Please mark it as a Accepted Solution and be generous with that Kudos button Smiley Happy
Solution

Re: Optus Sport no login

mitch0

I succeeded with android tablet

Thank you.

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