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2018-08-29 06:06 PM
Should you wish to cancel your Premium Optus Sport subscription, you will only be charged until the end of your monthly billing cycle (if it's not already included in your plan).
To cancel your Premium subscription signed up through the Optus Sport app, this can be done through the Apple App store or Google Play store.
Google Play Store
On an Android phone or tablet, open the Google Play Store
Tap Menu > Subscriptions
Tap the subscription to cancel
Tap Cancel Subscription
Follow onscreen instructions
Apple App Store
Go to Settings > [your name] > iTunes & App Store
Tap Apple ID at the top of the screen
Tap View Apple ID. You might need to authenticate your Apple ID
Tap the subscription that you want to manage
Use the options to manage subscription. You can choose a different subscription offering or tap Cancel Subscription to cancel the subscription. If you cancel, your subscription will stop at the end of the current billing cycle.
Important: Uninstalling an app will not automatically stop your subscription. You must cancel your subscription to end the subscription. If you uninstall the app without cancelling your subscription, you will still be charged. If you cancel a subscription with time remaining in that 30 day billing period, you will still have access to your subscription for the remainder of the month that you have paid for (regardless of when you cancel).
2018-09-04 12:14 AM
How many days notice required to cancel a subscription before it rolls into the next month's billing cycle ?
2018-09-04 01:37 AM
Hey there @Brighton-Boy, are you referring to a subscription through your Optus service directly or through the app store?
Any modifications to a subscription should be made at least one business day prior to the subscription renewing or your billing cycle ending.
Let us know if you need any further clarification!
I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.
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