Searching...
Reply

Optus Fetch TV issues

Neil21

Hi there

 

I receive following error "Preparing system please wait..." for the past 45min and nothing happens. I have tried restarting fetch box device and my entire TV a few times and still stuck giving this error. 

 

I want to watch the EPL later tonight. 

 

Please help!!!!

Re: Optus Fetch TV issues

Davelew

Try a soft reset as these instructions:

https://www.dodo.com/support/technical-support/dodo-tv-with-fetch/reset-fetch/

Dave


__________________________________________________________________________
I’m a Yes Crowd Champion (not an Optus employee). I share my knowledge on Yes Crowd on a voluntary basis. If I answered your question, please mark it as a Accepted Solution. If I helped you out, hit that Kudos button Smiley Happy

Re: Optus Fetch TV issues

Shauna

Hey @Neil21 - I'd recommend trying a soft reset via the link @Davelew has provided above.

 

If you're still experiencing an issue, I'd recommend speaking with our TV & Content tech team via 1800 230 158 so they can get onto this straight away. 


__________________________________________________________________________
I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

Did we answer your question? Please mark it as a Accepted Solution and be generous with that Kudos button Smiley Happy
Post a Reply
Top Contributors
47 Kudos
17 Kudos
15 Kudos
15 Kudos
12 Kudos