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Optus EPL: Playback error; please reload the stream and try again

HankScorpio

I'm getting this message every time i try to watch the Arsenal v Hull match. I'm using an iPhone 6 and iPad, neither works. Have tried restarting both devices and tried over wifi and my Optus sim. What's happening?

 

Need urgent help to be able to watch Liverpool v Spurs at 4.20am please. 

Re: Optus EPL: Playback error; please reload the stream and try again

condor993

From what I can see in the forum there's a fair few people with the same issue, not sure if that makes it better or worse.

Re: Optus EPL: Playback error; please reload the stream and try again

Mooch

+1 - on tablet and PC. Though I have managed to get through the last 3 or 4 minutes of Arsenal v Hull so maybe it is resolved? Lots of people reporting Optus TV and broadband issues on aussieoutages.com.

 

Arrgh! Spoke to soon. Playback Error.

 

What's going on Optus?

Re: Optus EPL: Playback error; please reload the stream and try again

Marie

Hey All, so sorry for the down time.

 

We've resolved this issue since you posted.

 

How's it going for you now?

 

 


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Re: Optus EPL: Playback error; please reload the stream and try again

HankScorpio

The app is not showing the option to send to Apple TV from my iPad. Why not? The Apple TV is on and both devices are on the same wifi network. It's also worked before. 

 

Am am really getting sick of these technical errors. 

Re: Optus EPL: Playback error; please reload the stream and try again

Marie

Hmm that is strange HankScorpio,

 

I'd recommend having a chat with our EPL specialists here (during game times) to have this checked out.

 


__________________________________________________________________________
I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

Did we answer your question? Please mark it as a Accepted Solution and be generous with that Kudos button Smiley Happy
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