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New Contributor
New Contributor

Opening fetch tv channels is very slow (taking sometime 5 minutes)

Optus Fetch channels are opening very slow. Fetch TV has recently updated software , and looks like the hardware cannot support new  update software. I did multiplicity resets  of the internet and fetch, but I still have same respond during the channel change. this is only on the fetch channels.

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Moderator
Moderator

Re: Opening fetch tv channels is very slow (taking sometime 5 minutes)

Hey viden


If you've done both a soft and hard reset, and still haven't seen any improvement, then it's best to speak with our Technical Support team via the My Optus app to assist you further with this. 

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