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Occasional Contributor
Occasional Contributor

OPtus SPort iOS to Chromecast not working

This morning I wanted to cast the URUvPOR game.

 

I Fire up the Optus Sport iOS app.. no ChromeCast symbol showing up to click on so I can cast to by TV.

 

All other ChromeCast enabled apps are able to cast to the device (Google Home, YouTube, SBS, Plex etc etc), but not OptusSport app.

 

This had been working last weekend.

 

Has this been disabled?

 

G./

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Crowd Champion
Crowd Champion

Re: OPtus SPort iOS to Chromecast not working

Hi

No problem for me.

Sometimes a uninstall and reinstall of the Optus Sports app will solve the problem.

Edit. Just seen this post from earlier:https://yescrowd.optus.com.au/t5/TV-Entertainment/Optus-sport-chromecast/m-p/446188#M21636/jump-to/f...

I would still try an uninstall.

 

Dave


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Online Community Manager
Online Community Manager

Re: OPtus SPort iOS to Chromecast not working

Our TV & Content team are aware of the issue.

 

Can I get you to log an in-app fault via the Optus Sport application?

 

The primary case ID is - 00020049

 

For instructions, head to our Optus Sport in-app support page

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Occasional Contributor
Occasional Contributor

Re: OPtus SPort iOS to Chromecast not working

I tried uninstalling and reinstalling. Did not help.

 

Loged an in-app case (Added that Primary . Case ID).

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Online Community Manager
Online Community Manager

Re: OPtus SPort iOS to Chromecast not working

We're receiving live updates from the team. As soon as I have more info, I'll be sure to update this thread.

Thanks @GiIP

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Occasional Contributor
Occasional Contributor

Re: OPtus SPort iOS to Chromecast not working

I am now casting via an Andriod device. At least that works.

 

G./

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Online Community Manager
Online Community Manager

Re: OPtus SPort iOS to Chromecast not working

Android seems to be working fine. It's only iOS that's having trouble. 

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Crowd Champion
Crowd Champion

Re: OPtus SPort iOS to Chromecast not working

@Dan_C

The app casting to Chromecast on my iPad. Is it only phones not working?


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Online Community Manager
Online Community Manager

Re: OPtus SPort iOS to Chromecast not working

Ah, sorry to clarify - Mobile iOS version of the Optus Sport app.

 

The tablet version hasn't been impacted 🙂 

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New Contributor
New Contributor

Re: OPtus SPort iOS to Chromecast not working

Both my iPad and iPhone Optus apps can't cast to chromecast. My Android tabled that has not been updated still works. Thanks for the update. Looking forward to the update. Since you gave the games to SBS I have been streaming without any issues...Smiley Happy

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