Showing results for 
Search instead for 
Did you mean: 
Ask a Question
New Contributor Jetlagger
New Contributor

Not received my Fetch Set Top Box

I haven't received my Fetch set top box - joined Optus over 4 weeks ago?

NBN is now connected.

I have received an activation code but no other communication.

Help please.


0 Kudos
1 Reply
Online Community Manager
Online Community Manager

Re: Not received my Fetch Set Top Box

Hi Jetlagger,

I'm afraid we don't have any visibility of customer accounts or orders here.

Please Message Us here to find out what's going on. 

I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

Did we answer your question? Please mark it as a Accepted Solution and be generous with that Kudos button Smiley Happy
0 Kudos