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Nickboc
New Contributor
New Contributor

Not able to select or view channels in TV guide

When I go to select a tv channel within the TV guide section, I’m not able to select anything. I can use Netflix, Stan, etc., but I can’t view normal tv programs. I’ve tried rebooting, turning everything on/off.

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Ray_YC
Online Community Manager
Online Community Manager

Re: tv issues

Hey Nickboc,


Hmm, that's a strange one. Have a try at doing a channel scan: Menu-->Manage-->Settings-->Channels-->Full Channel Scan


and running a Diagnostics test and let us know how you go.



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