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New Contributor ReddNati513
New Contributor

Netflix losing sound

I keep having to change my audio on every movie on Netflix, it's very annoying. Why is this happening?
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Online Community Manager
Online Community Manager

Re: Netflix losing sound

Not sure ReddNati513, it does seem to happen from time to time to a few customers but it's not a widespread issue, I've never experienced it myself.


We have our help and support page: Troubleshoot Fetch Audio issues


and these recent posts by JackFT may interest you:


https://yescrowd.optus.com.au/t5/TV-Entertainment/Fetch-TV-poor-sound-quality/m-p/600061 


https://yescrowd.optus.com.au/t5/TV-Entertainment/Poor-sound-quality-on-Netflix-New-smart-tv-and-sou... 


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