How do I go about getting a new Fetch TV remote control? One of mine isn't working. I went to an Optus store and because I wasn't looking to buy a mobile phone, all I got was mystified looks and head scratching.
Otherwise just contact Optus online (Facebook / Live Chat). If the Remote has just stopped working they should send out a replacement for free (as its a leased device). If you busted it then its a $20 or so charge.