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New Contributor
New Contributor

Movie has downloaded but won’t play. I have been charged

Hi I can’t get through to Optus. It the movie is downloaded but when i push play  it just goes back to main screen and won’t play.  Don’t know what else to do

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Online Community Manager
Online Community Manager

Re: Movie has downloaded but won’t play. I have been charged

Hi Steveb1900,

Please try a soft reset. 


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