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New Contributor
New Contributor

Mini fetch playback fail

When watching recordings on my mini fetch - if I try to fast forward any more than 2x (after successfully watching the first 1hr and 5 mins with no incidents) it flashes up playback fail and takes me back to the start of the recording. Utterly disappointing!!! If this cannot be resolved - I am returning the products as it is useless!!!
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Respected Contributor
Respected Contributor

Re: Mini fetch playback fail

As the fetch mini does not record, are you using the fetch multiroom where you have a fetch mighty that has the recorded show?

Did someone on Yes Crowd answer your question?
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Honoured Contributor
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Re: Mini fetch playback fail

And if so does the issue occur on the mighty as well?

1:05 is oddly specific. Does it always occur at that point? On every file?

How are the devices connected? Wifi? Try hooking up the mini to the mighty directly (in the same room and seeing if the issue still occurs.
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New Contributor
New Contributor

Re: Mini fetch playback fail

it does not occur on the mighty so we have moved it to the living room

for some reason it doesn’t happen on all recordings but most and yes the 1 hr 5 mins is odd but not always failing at this exact time. I just know when I get to around this time during playback that I cannot fast forward any more than 2x if I wish to watch the rest of the recording. 

Fetch has recently performed an update on our device so here’s hoping!!!

 

 

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