Lost FTA through Fetch Box.

[eeycee]

I can access FTA channels through TV - perfect. However, now I get pixelation if I try and watch through Stan box.

I've run network diagnostics. There's no problem.  I've reset everything.

I've checked the leads/ ariel connections and can't find any change. Everything fits snug - still.

I'm out of options so suggestions are very welcome.

Thanks

[Hannah-L]

Hi @eeycee, it sounds like the tuner in the set top box might be faulty. You can chat to our team about getting a replacement sent out here.