I now have Optus for the NBN and switched our land line from Telstra to Optus. We had Telstra internet with ADSL . The NBN works fine. I can make calls from the land line but cannot receive them. My questions are as follows
1 Do I have to cancel my account with Telstra or (as I assumed) this is done automatically when the NBN and phone line was transferred to Optus
2 What do I have to do to get the land line working - its been over 3 weeks and I haven't got any response from the case manager despite repeated requests
3 I haven't received any bill from Optus as yet.