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Yes Crowd will close and be redirected to Help & Support on the 1st November 2021. Thank you to every member who has made this community such a helpful and supportive place for customers and staff to interact to help serve along with improve our products and services. You will be missed.

G__Man
New Contributor
New Contributor

Issues with Casting to Chromecast since update

Guys is anyone else having issues with the Optus sport app since the update last night?

 

I can no longer cast anything to my chromecast via the optus sport app BUT if I switch to 7plus or even Fifa app no issue!

 

Smiley Mad

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Davelew
Crowd Champion
Crowd Champion

Re: Issues with Casting to Chromecast since update

Hi

No problems for me since the update.

Sometimes a simple uninstall and reinstall of the app fixes the issue.

Dave


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I’m a Yes Crowd Champion (not an Optus employee). I share my knowledge on Yes Crowd on a voluntary basis. If I answered your question, please mark it as a Accepted Solution. If I helped you out, hit that Kudos button Smiley Happy
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Toomey
RetiredModerator
RetiredModerator

Re: Issues with Casting to Chromecast since update

We've tested Chromecast with the latest software on both Android and iOS with no issues. My advice would be to run through Google's Troubleshooting Guide and if issues persist, raise a support ticket with the TV & Content team to further investigate.


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Dolphy007
Occasional Contributor
Occasional Contributor

Re: Issues with Casting to Chromecast since update

Have you tried power cycling the Chromecast? Sometimes mine will not work with some apps until it's power cycled. Mine are permanently powered on in order to wake the TV.

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