Accepted Solution

Incorrect fetch box code


Been trying to activate fetch boxes, I have 2, with code sent via email on monday and keeps coming up incorrect code on both boxes. Have also been trying to contact customer service since to possibly get this fixed but keep getting transferred from one person to another. Can this be fixed or should I just use them as paper weights.


Re: Incorrect fetch box code


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Re: Incorrect fetch box code

[ Edited ]

Maybe you got my box ! I was sent wrong box apparently and took 5 or 6 communications by phone/ chat/message before the person actually asked me for the serial number of the fetch box. Turns out it was not my box so they sent me a new one early last week. Now working as far as activation goes. Just a tip, put a piece of card under the battery cover of remote to hold them in place.

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