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New Contributor DESDEMONA
New Contributor

I haven't received my Fetch set top box

NBN NOW CONNECTED. CHANGED PLAN WITH OPTUS TO RECEIVE  FETCH TV. ON 21/8/19

STILL HAVN'T GOT SET TOP BOX. WHY?

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Frequent Contributor
Frequent Contributor

Re: OPTUS FETCH

You should have recieved the Fetch before they hooked your internet up. Have you a recieved an sms of the box bieng dispatched from the warehouse or if its on its way ?

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Online Community Manager
Online Community Manager

Re: OPTUS FETCH

Hi there DESDEMONA,


Hopefully you have received it by now?

Just a heads up that we don't have visibility of customer accounts here so we don't know what the issue could be, i.e. missed delivery, wrong delivery address, out of stock, etc.

Please Chat with us  if you need further help with this one.


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