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New Contributor garymeyer
New Contributor

I can't record on my new second fetch box

I can't record on my new second fetch box

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Honoured Contributor
Honoured Contributor

Re: fetch box

I assume it is mighty model? About 25cm square? 

 

It may be the harddrive is faulty. Check diagnostic option in settings.

 

Optus will arrange collection and send out a free replacement if it is busted.

 

Peter Gillespie

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Online Community Manager
Online Community Manager

Re: fetch box

Odd that the only issue is it won't record, everything else is fine?

Assuming you've tried different channels and programs?


A soft reset may also help:


To perform a soft reset on you Fetch box:

  1. Turn off your Fetch TV box and wait for at least 30 seconds, then turn it back on
  2. Within 2 minutes of restarting your Fetch box, press Red > Green > Yellow > Blue on your remote
  3. Keep pressing these buttons in order until the R or Paw light on the Fetch box starts flashing red. This usually occurs after the screen turns off and on
  4. Once the Fetch box restarts, you will need to enter your activation code and complete the setup process

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