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New Contributor Bahgat
New Contributor

I am eligible Optus customer and the service not working on tv but working just on the mobile

 
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Crowd Champion Davelew
Crowd Champion

Re: I am eligible Optus customer and the service not working on tv but working just on the mobile

Hi

What is and isn't working, a little more information and someone may be able to help

 

Dane


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Online Community Manager
Online Community Manager

Re: I am eligible Optus customer and the service not working on tv but working just on the mobile

Hi Bahgat,


Are you referring to Optus Sport?

Has it worked in the past or is it your first time watching Optus Sport?

What TV do you have? Are you watching on Fetch or a TV with the Optus Sport app? If it's the latter, have you tried logging out and in again?
If it's not Optus Sport, as Dane suggests, please provide some more info so we can better understand how we can try to help


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I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

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