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How to remove / unsubscribe from Optus / Fetch Knowledge packs etc Cheers freviss

freviss

Re: How to remove / unsubscribe from Optus / Fetch Knowledge packs etc Cheers freviss

petergdownload

Should just be a matter of selecting this on the Fetch Box Menus. You can resubscribe the same way any time.

 

Peter Gillespie

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Re: How to remove / unsubscribe from Optus / Fetch Knowledge packs etc Cheers freviss

freviss

Hi Peter many thanks for your kind assistance re Fetch 

matter now sorted 

 

Cheers freviss

Re: How to remove / unsubscribe from Optus / Fetch Knowledge packs etc Cheers freviss

[ Edited ]
newline

@petergdownload. Is that the case if you are subscribed via Optus (i.e. being billed for 1-4 packs by them) and/or (only) if directly subscribed to Fetch?

Re: How to remove / unsubscribe from Optus / Fetch Knowledge packs etc Cheers freviss

petergdownload

@newline,

 

That's the case if subscribed via Optus (use the Fetch box to add remove subscriptions).

 

I don't actually know how Fetch charges for subscriptions directly. You set up a billing link when you start and they charge you $1 for basic access. I don't know if you can then just use the Fetch to add subscriptions or if you need to go through a more formal process on your account on their site.

 

Peter Gillespie

Re: How to remove / unsubscribe from Optus / Fetch Knowledge packs etc Cheers freviss

newline

@petergdownload. Thanks. Reason I asked is that I signed up for the Entertainment Pack in 2016 and changed to the latest plan with the standard one pack plus an additional pack ($90+$6) in December. I have received no advice from anyone at Optus, or on the website, that it is up to me to tick the relevant boxes on the Fetch GUI. I'm (still) actually getting all packs (and I neither want nor need all of them).

Re: How to remove / unsubscribe from Optus / Fetch Knowledge packs etc Cheers freviss

newline

Update - for completeness. There is a blog on the subject https://yescrowd.optus.com.au/t5/Blog/Getting-started-with-Fetch-from-Optus-What-you-need-to-know/ba.... Explains almost everything.

 

My fetch mighty correctly shows that I am subscibed to two channel packs; so, nothing for me to do, there. However, I am still receiving all packs/channels. I'll report if anything changes at the start of my next billing cycle.

Re: How to remove / unsubscribe from Optus / Fetch Knowledge packs etc Cheers freviss

petergdownload

I think Fetch is giving away the Kids Pack for free this January.

 

Peter Gillespie

Re: How to remove / unsubscribe from Optus / Fetch Knowledge packs etc Cheers freviss

newline

Already ticked.

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