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New Contributor ghoppy
New Contributor

How do you get an email link to activate Optus Sport?

This would have to be one to the most frustrating companies to deal with

 

I signed up for 2 new services yesterday and working fine - was told I need to activate Optus Sport

 

Click on the links (putting the Optus number in and get the security code) only to get it is not active on my service

 

How the hell do I activate it?

 

From what I've read, I need an email link, but I'm stuffed if I can speak to a human about it

 

Any help appreciated

 

Thanks

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Online Community Manager
Online Community Manager

Re: How do you get an email link to activate Optus Sport?

Afternoon @ghoppy, have you registered your services for My Account?

 

  1. Login to your My Account
  2. Highlight the services tab and scroll down until you reach your mobile number
  3. Click on your service number 
  4. Select Entertainment
  5. Click Optus Sport, you'll be able to confirm the status of your subscription. 

 

If an account hasn't been created, you'll see instructions that'll guide you through the sign up process

 

If it's showing as active - we may have already activated your subscription at point of sale. We would have used the contact email that was given to us at point of sale.

 

You can try the password reset option here

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