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New Contributor Scotty101
New Contributor

Help - I can't watch Fetch on my i-pad

I have an i-pad I have used for a number of years with Fetch sucessfully. Recently, (about 2 weeks ago) when I went to open Fetch it said "App Upgrade Required - please upgrade app to the latest version". When I do this it takes me to the app store and when I press OPEN, it just has a blue circle spinning in the middle of the screen and does nothing. I have turned the device on and off, uninstalled and reinstalled, uninstalled and turned the device off then reinstalled; and a number of combinations of this. On reinstalling, the app it says that I need ios10 and that it will load an older version. When I hit OK it reinstalls. When I go to open it, it gives the same "App Upgrade Required" message above and goes to the blue circle again. All I want to be able to do is watch some things that interest me from time to time when my wife/kids are watching the TV. Any help appreciated.

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Online Community Manager
Online Community Manager

Re: Help - I can't watch Fetch on my i-pad

Hi there Scotty101,

Is this the Fetch Mobi app?

What iOS version do you have installed? Settings > General > Software Update

Ultimately if there are issues with the app you'll need to contact the developer:

Please let us know if they helped you out and what the resolution was.

I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

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