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Getting premium channels on Vast

Is it possible to get premium channels on Vast I have been trying for months i’ve even gone to the Optus sport website and it says Vast customers are eligible to access it on their existing box for $20 a month however whenever I call the number on the website they have no idea what I’m talking about they keep saying giving fetch tv then I say no it’s a Vast satellite box it comes from the dish on the roof then they always respond with 0C mean Xbox or Apple TV it is so frustrating and I’m tempted to leave opposite they cannot sort this why say that you can provide the service when you clearly have no idea what you’re doing can someone please help me61A7DA80-4FB9-468A-ACC6-8FC36F53B3D2.png

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