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Occasional Contributor WhatistheDeal
Occasional Contributor

Free tablet not so free

Hi, I signed up in 2015 for your NBN bundle with an incentive of a 'free' Samsung table through in.  I am now after 24 months has gone by I am being charged $20 a month for it.  What is happening? 

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RetiredModerator AlexRH

Re: Free tablet not so free

Hey there! It sounds like the tablet was free for the duration of the 24 month contract, but as this has now passed and you're off contract, you would be charged normally for the tablet.

We can definitely get to the bottom of what's going on though, recommend chatting with us HERE if you still need assistance! 

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