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Fetch tv replacement box never arrived

I signed up for NBA broadband almost 3 years . The fetch tv box was free as part of package . the activation code expired as it was unused. I requested in July a new code and was offered a complementary new box and to returned the old fetch tv.  3 months latter I'm still waiting.

 

 

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Re: Fetch tv replacement box never arrived

Hey @Carlost3 - Quite unusual that it's been some time to have this delivered to you. We'll definitely need to take a look into this.

Because we're an open forum, we won't be able to discuss this here. Could you send our official Facebook or Twitter team a direct message? Our team there will be able to investigate for you.

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