Hi, our dog recently ate our fetch tv remote. I was wanting to order a new one? I also wanted to ask someone about the app your can download to your phone to use as the remote. My partner and myself have both downloaded it but it says limited access and we aren’t able to use it. Can someone please explain to me what that means and way to get it to work?
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Ruh roh! Could you send me a PM with your full name, account number and DOB please Jess? I can help with ordering a replacement. The Fetch mobi app is no longer supported which is why you're getting limited access.
Just to mention I believe it is the optus My tv app which is no longer supported. The fetch Mobi app is supported but doesn't allow it to be used as a remote.
@Jmoff click on Tris name in blue which will take you to her profile and you will see send private message to her there.