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New Contributor Amanda7878
New Contributor

Fetch tv critical hardware fault

My fetch tv keeps coming up with critical hardware fault. Today it took me 7 times to get it to actually work. It sometimes records shows then other times will start stop recording catch up tv it’s skips sections. When first received it we had weeks without the fetch tv when they gave the upgrade as they couldn’t work out the fault, ended up working out it was a remote but they kept sending the wrong one. Anyone know how I can get this fixed

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Online Community Manager
Online Community Manager

Re: Fetch tv critical hardware fault

Have you tried a soft reset or hard reset? We'll always suggest giving that a shot first. 

 

Failing that, we'll need to organise a warranty replacement for you @Amanda7878

 

Send us a private message. We'll need your full name, DOB and account number.


If you'd prefer to speak with someone in real time, you can also find us 24/7 on Live Chat.

 

 

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