For 24/7 support message our team of experts via the My Optus app.
Needing my activation code to set up my fetch remote on my phone but I can’t get it off the box as I’ve lost the remote. I’ve tried going to the dashboard but it’s a shambles. Help please
There is a fetch remote app you can try
Regards
Peter Gillespie
Hi, just wondering if you managed to resolve this, Iam in the same situation . Cheers
Hey @rajeshlal, you can find the yes TV by Fetch activation code online in your My Account. Check out this → link for more info. If for some reason you are not able to locate the code then let us know.
Thank you for the response Kartika; the question is on how to enter the activation code without the remote as it is not working; I already have the activation code;
To use the APP the the phone needs to be paired, so the second question is whether there is a way to do it without using the remote.
Thanks
Hey @rajeshlal,
I'd recommend checking out the App user guide on page 10 for this.
It shows that once you've logged into the App with your activation code and PIN the app will automatically link to your device and can then be used as the remote.